Free Sample Available

Free Sample Policy

To help you experience the quality and craftsmanship of our custom paper cups firsthand, we are pleased to offer a Free Sample Program. You can receive fully customized samples tailored to your specifications at no product cost. At checkout, only the applicable shipping fee will be charged.

Important Note: The shipping fee paid will be credited directly to your account as a store credit. When you place a formal production order later, this credit will be fully deducted from your initial deposit. This means we effectively cover the cost of shipping your samples, allowing you to evaluate them with zero risk and no hidden charges.
We believe that seeing and touching the product is the best way to trust its quality. We look forward to your sample request and to taking the first step in our partnership through the proof of our products.

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Frequently Asked Question!

Q: Can you truly understand my design needs?

A: Absolutely. You won’t face the communication friction and guesswork typical of direct factory interactions. Our team comprises passionate coffee enthusiasts who truly u0022speak your language.u0022 We focus on grasping the story and aesthetic behind your design to ensure it is perfectly translated into the final product.

Q: Do you accept low MOQs for startups?

A: Yes, we specialize in supporting startups. Traditional factories often impose high minimums and are reluctant to take on small orders. Crucially, within our extensive network, we have dedicated partners who excel at small-batch and custom production. Furthermore, our long-term partnerships give us priority access, allowing us to secure production slots even during busy periods. This makes low-volume manufacturing not just possible, but efficient and reliable for you.

Q: Can I make special or additional requests beyond the standard process?

A: Absolutely. Our multi-partner network provides unmatched flexibility to accommodate your specific needs. Individual factories operate on fixed procedures, making it difficult for them to deviate. We are not confined to a single partner, which allows us to be far more adaptable than any standalone factory.u003cbru003eWhether it’s arranging urgent production, changing packaging configurations, modifying timelines, or adjusting logistics—we can coordinate a solution across our network. Some adjustments may involve additional costs, while others may not. We prioritize transparent communication and will always discuss any potential implications with you upfront.

Q: Can you produce special materials or finishes?

A: Yes, we can. A single factory is restricted by the machinery and technical capabilities within its own walls. Our strength lies in our curated nationwide network of specialized manufacturers. Whatever your requirement—be it a unique material, complex structure, or specific finish—we will match your project with the partner best equipped to execute it flawlessly.

Q: Is your pricing competitive compared to factories?

A: Our pricing is not only competitive — it can often be lower than a factory’s direct quote to you. Factories typically offer less favorable rates for small orders, new clients, or one-time projects. Because of our long-term partnerships and our ability to communicate clearly and manage the entire process efficiently (saving factories the tedious work of coordinating directly with international clients), we secure preferential pricing. We pass these savings directly to you, so you benefit from our partnership rates.

Q: How is communicating with you different from dealing directly with a factory?

A: You will have a dedicated, professional project manager as your single point of contact from start to finish. This experience is vastly more efficient and reliable than direct factory communication. At a factory, you might be shuffled between different departments for design, production, and logistics questions. This often leads to unclear responsibilities, delays, and the frustration of dealing with internal miscommunication. We centralize all coordination, ensuring you receive consistent, organized, and accountable support throughout your project.